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JOB DESCRIPTION
Project Analyst - Customer Interaction Practice
Location: Cleveland, OH
 
Summary / purpose of this position:
Attevo is a global business and information technology consulting firm. We enable entities around the world to become more productive and sustainable by thinking strategically and facilitating the use of technology to optimize business process and implement enterprise solutions.

Attevo is expanding in the United States, Europe and southeast Asia. Our engagement track record speaks for itself. We apply business acumen and technology proficiency to solve complex problems for our clients. Our success drives growth opportunities for our existing and new associates. Attevo is currently seeking experienced individuals who are technically astute, business savvy, curious and competent. We want team members who possess the burning desire to be experts in their discipline. Attevo consultants are competent business people with a flair for technology.

Attevo is looking for individuals to join a world-wide game changer in customer interaction, initially deployed to the Financial Industry. Working at Attevo’s Cleveland, Ohio headquarters, the Project Analyst will work closely with Attevo consultants and clients to implement mobile banking solutions.

Job responsibilities include:

• Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level understanding to a general understanding, and distinguish user requests from the underlying true needs
• Proactively communicate and collaborate with external and internal clients to analyze information needs and functional requirements and document them as needed
• Drive and challenge consultants on their assumptions on how to successfully execute client deliverables
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Be the liaison between business, technology and support teams

Skills:

• 2-5 years experience writing detailed business requirements
• 2-5 years business analysis experience in an external client facing environment
• Experience with formal software development life cycles (SDLCs) and business analysis methodologies
• Solid understanding of popular programming tools and languages (e.g. VB, C#)
• Ability to engage in multiple tasks simultaneously
• Strong management and production skills, including a thorough understanding of how to interpret client business needs and translate them into application and operational requirements
• Excellent written and verbal communication skills, and the ability to act professionally within a diverse group, including managers, executives, and subject matter experts
• Desire to proactively initiate, develop, and maintain effective working relationships with team members
• Demonstrate excellent leadership, teamwork, and client management skills

Education:
A Degree in the Computer Science, or Information Technology discipline.

Contact information
Please email us your resume and be sure to include the job title you are applying for in the subject line of your email:

Email: careers@attevo.com

Tel: +1 216.928.2800 (USA)